Multi-factor Authentication (MFA) - Register Authentication Methods

This document outlines the process for registering authentication methods for your SWTC account.

Register Multi-Factor Authentication methods

**** Perform the following from a computer.  Performs steps on mobile device when prompted.

1.  Visit

2.  If prompted, login with email and password.

Note:  Information Technology Services recommends registering multiple secondary authentication methods (Microsoft Authenticator, Mobile Phone Number, Office Phone Number).  Multiple methods assists you in the event one method is unavailable.

Register Microsoft Authenticator App

Note: The Microsoft Authenticator app is available on iOS and Android devices. While other Authentication apps can be set up for O365 authentication, SWTC ITS only officially supports the Microsoft Authenticator app.

1.  Click "Add Method"

Add Method

2.  Select "Authenticator app" from the drop down list and click "Add"

Authenticator App

3.  Obtain the Authenticator App by scanning the QR Code.

IOS or Android

4.  Once the Authenticator App is installed, click "Next"

Authenticator App Step 1

5.  Follow on screen prompts:

Authenticator App Step 2

6.  Scan the Code in the Authenticator App and then click "Next"


7.  Approve the Notification on your Authenticator App

Authenticator Step 4

8.  Once approved, this screen will appear.  Click "Next" to complete the registration process.

Authenticator Step 5


Register Phone (Mobile or landline)

Mobile phone can receive SMS or phone call.

Landline phone can only receive phone call.

1.  Click "Add Method" button.

Add Method

2.  Select "Phone" from the drop down menu and click "Add"


3.  Enter your mobile phone number and click "Next"


4.  Answer your phone and Press the "#" key when prompted


5.  Once your phone is verified, click "Done"



Register Office Phone

1.  Click "Add Method Button"

Security Info

2.  Select "Office Phone" from the drop down menu and click "Add"


3.  Enter your full SWTC office phone number 608822XXXX


4.  Answer your phone and Press the "#" key when prompted

Office 3

5.   Once your phone is verified, click "Done"

Office 4


Change your default MFA sign-in method

1.  Click the "change" link next to Default Sign-in method.

Change - Default Method

2.  Select your preferred default method from the drop down list and click "Confirm"

Default Method - Confirm


Keywords:microsoft authenticator app mobile multi factor authentication mfa   Doc ID:117496
Owner:Dave F.Group:Southwest Wisconsin Technical College
Created:2022-03-22 08:44 CDTUpdated:2022-05-11 15:54 CDT
Sites:Southwest Wisconsin Technical College
Feedback:  3   0