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Self-Service Password Reset - Setup Authentication Methods

This document will assist you in registering additional authentication methods for the Self-Service Password reset tool in the event you forget your password.

1.  Navigate to -

2.  Login using your current email address and password.

3.  Click "+ Add Method" - Select "Phone" and then click "Add"

Click "+Add Method" - Select "Phone" and then click "Add"

4.  You will be prompted to enter your mobile number - then click "Next"

Enter mobile number and click next

5.  Answer your mobile phone.  Press the "#" key when prompted.

Press the # key when prompted

6.  Once your phone number has been confirmed, you will see the following on this screen.  Click "Done"

Call answered.  Your phone was registered successfully.  Click Done

7.  Under Security Info, you will now see your number listed as your default sign-in method.  Your phone has been registered as an authentication method.

Security info

8.  Information Technology Services has updated all staff that have an office extension.  Even though your office phone is listed as an option to add, it has been added for you.  (Note - You must be able to answer your office phone to use this option."

Keywords:password,self-service,reset,authentication,SSPR   Doc ID:115601
Owner:Dave F.Group:Southwest Wisconsin Technical College
Created:2022-01-10 15:21 CSTUpdated:2022-01-10 15:39 CST
Sites:Southwest Wisconsin Technical College
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