HP Hotkey Support - Charger Tech 360 Devices
If your HP laptop multi-function keys are not working properly, the HP Hotkey Support software will remedy the issue. The multi-function keys are the top row of the laptop keyboard as shown below.
A common symptom of missing software would be the inability to change the brightness or volume by tapping the respective keys.
To begin, download the HP Hotkey Software installer here: HP Hotkey Support Setup File
Once the file is complete click Open file to begin the installation.
If prompted to allow this app to make changes to your device select Yes to proceed.
The installer will begin at this point and will prompt to proceed.
Click Install to begin.
Click Finish to complete the install.
You will be prompted to restart the computer to finalize the configuration change. Save all unsaved work and click Yes to restart.
When the computer restarts the multi-function keys will work as expected.