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Student Guide to using LockDown Browser

Learn what LockDown Browser is, how to use it, system requirements, and troubleshooting.

What is LockDown Browser?

LockDown Browser is a locked browser for use with tests in Schoology. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment. If a Schoology test requires that LockDown Browser be used, you will not be able to take the test with a standard web browser.  LockDown Browser should only be used for taking Schoology quizzes. It should not be used in other areas of Schoology.

How do I Use LockDown Browser?

LockDown Browser Guide for Students using Schoology (Click Here to launch the Student QuickStart Guide)

System Requirements

Operating Systems (Click here for the most up-to-date information on the LockDown Browser website)
Windows: 11 and 10
Mac:  macOS 10.13 to 13.0+
iOS:  11.0+ (iPad only)  Must check with your instructor to ensure iPad use is enabled for exams in the course
Chromebook:  Not compatible with Schoology and cannot be used for testing

Troubleshooting

LockDown Browser: The Student Experience
LockDown Browser Student Support

Important: Respondus LockDown Browser requires a strong internet connection.  If your Internet is shared with others, make sure they aren't streaming videos or using applications that can slow down your internet connection.

If you experience any issues with the LockDown browser during an exam complete the following steps:
1. Notify your instructor right away. 
2. If you can, take a picture of the issue on the screen using another device such as a cellphone.
3. Email helpdesk@swtc.edu and put LockDown Browser in the subject line or call 608-822-4357.



KeywordsLockDown Browser, Testing, Schoology   Doc ID123716
OwnerJosh K.GroupSWTC
Created2023-02-01 09:50:13Updated2024-01-02 14:52:13
SitesSouthwest Wisconsin Technical College
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