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Windows - The app you're trying to install isn't a Microsoft-verified app
The document will should you how to switch out of S mode and change the Windows settings to allow all app installs.
If you’re using a Windows PC, you might receive the message “The app you're trying to install isn't a Microsoft-verified app" when installing software.
To resolve this, it could be one of two issues.
- You need to remove your computer from Windows "S mode."
- You need to change your settings to allow apps to be installed from "Anywhere."
Expand the sections below for instructions. Typically the issue is that the computer is in "S mode," so begin with that section first. If that option doesn't work or isn't available, try the "Allow Apps" sections.
Switch out of S mode
Windows 10
- On your PC running Windows 10 in S mode, open Settings > Update & Security > Activation.
- Find the Switch to Windows 10 Home or Switch to Windows 10 Pro section, then select the Go to the Store link.
Note: Don't select the link under Upgrade your edition of Windows. That's a different process that will keep you in S mode. - On the page that appears in Microsoft Store (Switch out of S mode or a similar page), select the Get button. After you confirm this action, you'll be able to install apps from outside Microsoft Store.
Windows 11
- On your PC running Windows 11 in S mode, open Settings > System > Activation.
- Find the Switch to Windows 11 Pro section, then select the Go to the Store link.
Note: Don't select the link under Upgrade your edition of Windows. That's a different process that will keep you in S mode. - On the page that appears in Microsoft Store (Switch out of S mode or a similar page), select the Get button. After you confirm this action, you'll be able to install apps from outside Microsoft Store.
Allow Apps - Windows 10
- Click the "Start" button, then select the "Settings" button.
- Select "Apps."
- Under the "Choose where to get apps" section, select the drop-down menu and select "Anywhere."
Allow Apps - Windows 11
- Click the "Start" button, then select the "Settings" button.
- Select "Apps" and then "Advanced app settings."
- Under the "Choose where to get apps" section, select the drop-down menu and select "Anywhere."
