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Student Guide to using LockDown Browser
What is LockDown Browser?
LockDown Browser is a locked browser for use with tests in Schoology. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment. If a Schoology test requires that LockDown Browser be used, you will not be able to take the test with a standard web browser. LockDown Browser should only be used for taking Schoology quizzes. It should not be used in other areas of Schoology.
How do I Use LockDown Browser?
System Requirements
Operating Systems (Click here for the most up-to-date information on the LockDown Browser website)
Windows: 11 and 10
Mac: macOS 10.13 to 13.0+
iOS: 11.0+ (iPad only) Must check with your instructor to ensure iPad use is enabled for exams in the course
Chromebook: Not compatible with Schoology and cannot be used for testing
Using LockDown Browser with a Chromebook
Using LockDown Browser with a Chromebook requires installing the Chromebook Extension. More details can be found at this Respondus support article under the Installing a Chromebook Extension heading. Depending on the situation, you may need to contact your district's IT support personnel to help with this installation. This is especially true for high school students using a school-issued Chromebook.
Using LockDown Browser on a Managed Device
Students using a managed device may need to work with their district's IT support personnel to help with installation. IT support staff, reference this Respondus support article to obtain the Respondus LockDown Browser package to load into your MDM.
Troubleshooting
LockDown Browser: The Student Experience
LockDown Browser Student Support
Important: Respondus LockDown Browser requires a strong internet connection. If your Internet is shared with others, make sure they aren't streaming videos or using applications that can slow down your internet connection.
If you experience any issues with the LockDown browser during an exam complete the following steps:
1. Notify your instructor right away.
2. If you can, take a picture of the issue on the screen using another device such as a cellphone.
3. Email helpdesk@swtc.edu and put LockDown Browser in the subject line or call 608-822-4357.