Initial One-Time Voice Mailbox Set Up

FROM YOUR EXTENSION
1. Press CHECK VOICE MAIL Key
2. Enter Your PASSCODE
When entering Voice Mail the first time, the passcode is 1234. After entering the default passcode, the tutorial will play to guide you through setting up your mailbox (see below)

FROM OUTSIDE TELEPHONE
1. Dial : 608-822-XXXX
2. When the greeting plays, press * to interrupt it. Enter Your Passcode when prompted
When entering Voice Mail the first time, the passcode is 1234. After entering the default passcode, the tutorial will play to guide you through setting up your mailbox (see below)

Using Voice Mail Tutorial

After entering the default passcode (1234), the tutorial will play to guide you through these steps to set up your mailbox:

A. Create New Passcode (4-10 digits)

B. Record Greeting

Sample Greeting:

You have reached [state your name] with [state your company name]. I am unable to take your call. Please leave your name, phone number and a brief message after the tone and I will return your call as soon as possible. If you need immediate assistance, please press “0” for the operator.

C. Record Name (for your Voice Mailbox)

Record both names (i.e., Jane Jones)

IMPORTANT! Follow the Voice Mail tutorial to its completion. If you don’t complete the entire tutorial, you will have to redo it the next you access your voice mailbox.

1. Access VOICE MAIL
2. Enter Your PASSCODE
3. Press P (7) to PLAY MESSAGES

Playback Options:

^For use only with internal extensions

1. Access VOICE MAIL
2. Enter Your PASSCODE
3. Press U (8) for USER OPTIONS
4. Press G (4) for CHANGE GREETING
5. Select greeting to change:
   P (7) Primary Greeting
   G (4) Extended Absence
   
   a. Record greeting
   b. Press # when done recording
   c. The system re-plays the greeting:
   Review Recording ...........PRESS R (7)
   Accept Recording ............PRESS X (9)
   Re-do Recording ..............PRESS D (3)
   d. After accepting the recording;
   Return to main menu (press 9)
   OR
   Hang up to exit voice mail

Make Message allows you to use voice mail to record a message, then send it to other internal extensions without dialing the extensions.

1. Access VOICE MAIL
2. Enter Your PASSCODE
3. Press M (6) to MAKE MESSAGE
   A. Enter Mailbox Number(s) (extensions)
   OR Distribution List ID (i.e., 10)
   B. Record Message
   C. When done recording: PRESS #
   
   

   Recording Options:

   Review Message ...... PRESS R (7)
   
   Append Message ..... PRESS A (2)
   Add comments to existing message
   
   Discard/Re-Record .. PRESS D (3)
   Erase message and record a new one
   
   Message Options ..... PRESS O (6)
   
   

   Message Addressing Options:

   Confidential .............. PRESS C (2)
   Recipient can’t give message
   
   Request Receipt ....... PRESS R (7)
   Notification whether message played
   
   Urgent ....................... PRESS U (8)
   Message higher priority
   
   

   Sending Options:

   Send (Enter Ext.) ........ PRESS X (9)
   Send message then enter ext. to dial
   
   Send (Back to Opr) ..... PRESS 0
   Send message and return to operator

To transfer a caller directly to a mailbox:

1. Press Message key (caller is on hold)
2. Enter Mailbox Number (Extension)
3. Hang Up