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Frequently Asked Questions
Get Support from the Charger Technology Support Center
Phone/Walk-in Hours:
Monday-Friday 7:30 AM-4:30 PM
Closed on Fridays in June & July
Phone
608-822-HELP(4357)
Email
technologysupport@swtc.edu
(Students)
Walk-in
Knox Learning Center
Room 314A
Appointment
Schedule Support or Return
Submit a Case
(Staff/Faculty)
Account Help
Student Password Reset
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Multi-factor Authentication (MFA)
Support
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Results :
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20
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Search result for "": 1-20
No.
Document Title
ID
Updated
Hits
1
****
Multi-factor Authentication (MFA) - Overview
121002
2023-04-05
4329
2
****
Continuing Education - User Guide
83032
2019-01-21
3869
3
MFA - FIDO2 USB Key Setup
131587
2023-09-28
25
4
MFA - FIDO2 USB Security Key Pin Reset
131648
2023-09-25
13
5
Account - Forgot/Change My Password, Account Activation (Staff/Faculty)
82368
2023-04-13
8052
6
Southwest Tech - New Employee Guide
82288
2023-01-12
4035
7
Account - Network Drives (Staff/Faculty)
80265
2023-01-09
2909
8
Account - Forgot/Change My Password, Account Activation (Student)
82541
2022-05-26
19516
9
Account - Reset Your Password With Your Southwest Tech Laptop at Home (Faculty/Staff)
98938
2022-01-24
2974
10
Accessing the Student Portal
103958
2020-07-14
2695
11
Continuing Education - Forgot My Password
83034
2020-04-23
5630
12
Google - Create a Google Account with your Southwest Tech Email (Staff/Faculty)
89182
2020-02-03
2577
13
Registration - How to Register for Classes
90103
2019-03-06
10044
14
Continuing Education - Register for a Course
83171
2019-01-04
4527
15
Continuing Education - Register for a Contract Course
83172
2019-01-04
3536
16
Continuing Education - Create an Account
83162
2018-11-06
4543
17
Continuing Education - Never Received Verification Email
83163
2018-06-25
2859
18
Continuing Education - Email Already Assigned and Password Reset says “Not Associated with a Student Account”
82493
2018-06-25
3383
19
Continuing Education - The Email Address you Provided is Already in Use
82492
2018-06-25
3191
20
Continuing Education - Verification Link Expired
83164
2018-06-25
4327
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